I speaketh

So what did most of you folks wake up to this morning ? MS Subbalakshmi singing Suprabhatam, Vasanti on 91 FM or the Beatles ? Poor me woke up to an irate customer calling from Beijing venting his fury on a goof up in which I was not even remotely involved. Did I mention that this happened at that unearthly hour of 0610 ? After a 15 minute conversation where I had to alternate between sounding assured and attentive (both of which I was not), the person at the other end of the line still wanted to show me who was the king (as if I didn't know thats its always the customer) and insisted that I give him my boss' phone no. So at 06:31, I called up boss who immedietly informed me that I could surely give the customer his no: except that he was getting into another call in 10 minutes and would be busy for the next 3 hours :-p Great !! So messaged the customer back sayng that boss was away on a personal emergency and could be reached only at 10:00. The customer responded back asking for my boss' boss (big boss) ka no:..By now, I had got into the groove of things and replied back saying that the big boss was on vacation in the US and I could get his no: only when I reached office. No response. Valuable time bought. Came into office early to check what had gone wrong. Simple. Customer's CEO (its a 7 b$ company) was to visit us on Friday for business discussions with THE BIG BOSS (big boss ka boss) to chalk out a strategic partnership (gas) and they had asked for half a day with 'the man'. Our reclusive (??) BIG BOSS grudgingly gave them 45 minutes over breakfast. Our BDM informed them that the meeting was for 2 hours and forgot to mention that BIG BOSS would be there for only 45 mts. When they finally came to know about it, they cried foul. Now the BDM is on vacation, big boss is on vacation (how come everyone is on vacation when there are fires), boss is busy and poor me with no authority but plenty of responsibility is caught in this crossfire. Much as I don't want to admit it, I cannot even blame BIG BOSS simply because decision making is very localised here and there is no need for him to be there in first place except that protocol dictates so. After all, it must be a tough job meeting customers day in day out and listening to boring presentations even if it earns you obscene millions.

Now what to do ?

Some nights you're breathing fire, and some nights you're carved in ice
Some nights you're like nothing I've ever seen before or will again

Maybe I'm crazy, but it's crazy and it's true
I know you can save me, no one else can save me now but you

.................Some days I pray for silence, and somedays I pray for soul
Some days I just pray to the God of Sex and Drums and Rock 'N Roll
Some nights I lose the feeling, and some nights I lose control
Some nights I just lose it all when I watch you dance and the thunder rolls

Maybe I'm lonely and that's all I'm qualified to be
There's just one and only, the one and only promise I can keep

.........Will you raise me up, will you help me down?
Will you get me right out of this Godforsaken town?
Will you make it all a little less cold?

Will you hold me sacred? Will you hold me tight?
Can you colorize my life, I'm so sick of black and white?
Can you make it all a little less old?

Will you make me some magic, with your own two hands?
Can you build an emerald city with these grains of sand?
Can you give me something I can take home?

Will you cater to every fantasy I got?
Will ya hose me down with holy water, if I get too hot?
Will you take me places I've never known?

After a while you'll forget everything
It was a brief interlude and a midsummer night's fling
And you'll see that it's time to move on